Contracting with Deep South: Insurance Services since 1967

Deep South Claim Reporting Guidelines

IMMEDIATELY REPORT

It is imperative that you immediately report all losses within 24 hours of the loss. Report losses to the 24 hour toll free CLAIMCARE number: ( 888) 80 CLAIM (25246).

Online Reporting
You can now submit your Commercial Auto and Inland Marine claims on the internet. If you are reporting a General Liability or Property claim, complete the General Liability or Property loss notice and fax it to CLAIMCARE - (800) 809 0642.

Please provide details of your claim on the web-enabled loss notice. Provide the facts of the loss, all persons involved (including phone numbers) and injuries. For Commercial Auto claims, enter all the vehicles involved and any property damage that occurred during your loss. In order to expedite the online process, please have the appropriate loss and policy information before you begin.

Enter all the information that you know about your policy and the details of the loss (e.g. policy number, insured information, contact information, loss information, property damaged, injured, witnesses, etc…). For Commercial Auto claims, if more than five vehicles or persons are directly involved in the loss, please contact CLAIMCARE at (888) 802-5246.

Fax Reporting
If you can not report the loss by phone or complete the online loss notice, fax the loss notice to the CLAIMCARE fax number - (800) 809 0642 or mail it to the following address: CLAIMCARE - 6363 N. State Highway 161, Suite 100 - Irving, Texas 75038.

Click the Printer Friendly Loss Notice to open a PDF version of the loss notice.

Automobile Loss Notice

Click the 'Submit Loss Notice' button to access the Deep South Automobile Loss Notice

Printer Friendly Automobile Loss Notice
(PDF, 62.0KB)

Printer Friendly General Liability Loss Notice
(PDF, 39.0KB)

Printer Friendly Property Loss Notice
(PDF, 52.0KB)

Contact Your
Office Location

After Hours Reporting
Losses occurring after hours or on holidays should be reported through our 24 hour claim reporting number: (888) 80 CLAIM (25246)

A CLAIMCARE employee will take the loss information and provide action information to immediately stabilize the situation. CLAIMCARE will distribute the information to your Deep South’s assigned office. The claim will be assigned to a Deep South claim representative for handling.

Please provide the following information:

Policy Number and/or keytag number
Insured Name
Date of Loss
Brief description of loss
Phone Number
Contact

DISCLAIMER: Your submission does not commit Deep South, its subsidiaries and/or affiliates, to coverage for this loss. Information you submit regarding your insurance policy and the loss is subject to our review and verification. We reserve the right to request additional information prior to reaching a decision on the claim. A claim representative will be communicating with you regarding your claim.

If you have any questions about the contracting process or requirements, please contact the office listed on the Office Location page.

Find Your Office Location Now