Report a Claim
Deep South Claim Reporting
Guidelines
IMMEDIATELY REPORT
It is imperative that you
immediately report all losses within 24 hours of the loss. Report losses to the
24 hour toll free CLAIMCARE number: (888) 802 5246 or 888 80 CLAIM.
Online Reporting
You can now submit your
Commercial Auto and Inland Marine claims on the
internet. If you are reporting a General Liability
or Property claim, complete the General Liability
or Property loss notice and fax it to CLAIMCARE -
(800) 809 0642.
Please provide details of your claim on the web-enabled loss
notice. Provide the facts of the loss, all persons involved (including phone
numbers) and injuries. For Commercial Auto claims, enter all the vehicles
involved and any property damage that occurred during your loss. In order to
expedite the online process, please have the appropriate loss and policy
information before you begin.
Enter all the information that you know
about your policy and the details of the loss (e.g. policy number, insured
information, contact information, loss information, property damaged, injured,
witnesses, etc…). For Commercial Auto claims, if more than five vehicles
or persons are directly involved in the loss, please contact CLAIMCARE at (888)
802-5246.
Fax Reporting
If you can not report the loss by
phone or complete the online loss notice, fax the loss notice to the CLAIMCARE
fax number - (800) 809 0642 or mail it to the following address: CLAIMCARE -
6363 N. State Highway 161, Suite 100 - Irving, Texas 75038.
Click the Printer
Friendly Loss Notice to open a PDF version of the
loss notice.
After
Hours Reporting
Losses occurring after hours or on holidays should be
reported through our 24 hour claim reporting number: (888) 80 CLAIM
(25246)
A CLAIMCARE employee will take the loss information and
provide action information to immediately stabilize the situation. CLAIMCARE
will distribute the information to your Deep South’s assigned office. The
claim will be assigned to a Deep South claim representative for handling.
Please provide the following information:
- Policy Number and/or
keytag number
- Insured Name
- Date of Loss
- Brief description of
loss
- Phone Number
- Contact
Deep South's claim services are provided by Southern National Risk Managment a wholly owned subsidiary of Deep South. Southern National Risk Management is about providing one thing, "results". Southern National's mission is to always provide efficient services to our clients, keeping in mind that client satisfaction is the key to our success. Southern National works together as a team, combining the groups talents and resources to ensure that we are providing the utmost in quality to our clients.
Southern National Risk Management Website Link
Southern National Brochure Link
DISCLAIMER: Your submission
does not commit Deep South, its subsidiaries and/or affiliates, to coverage for
this loss. Information you submit regarding your insurance policy and the loss
is subject to our review and verification. We reserve the right to request
additional information prior to reaching a decision on the claim. A claim
representative will be communicating with you regarding your claim.
