Catastrophic Claims

Critical Questions Asked and Answered

During the sales process relative to commercial insurance, there is often a critical element of the decision process left out of the equation or not given the weight it deserves. That critical element is claim service. Too many times, the purchase of insurance is predicated upon price and a few other variables with perhaps the most important element overlooked. What happens when misfortune strikes and the time comes to file a claim? What if there is a catastrophic loss involving fatalities or serious injuries? Is the insurance organization up to the challenge? If needed, will they have the capabilities and skill sets to competently investigate the claim, develop the facts with a high degree of certainty, protect your interests, secure quick resolution or vigorously defend you in a court of law. The future of your company may well rest in the hands of the insurance organization you choose to trust.

Catastrophic Claim Reponse

Deep South places a strong emphasis on providing industry leading claim services designed to respond quickly and effectively to the needs of commercial insurance clients. From our industry leading claims program to our advanced Catastrophic Claim Response capability, Deep South more effectively protects the interests of our clients and delivers greater value.

In the case of a fatality or other major incident, Deep South flies the company’s highly experienced catastrophic loss analyst to the location within just hours of the incident to immediately be of assistance and to begin the claims investigative process. In the first forty-eight hours after a catastrophic accident, we bring together the catastrophic loss analyst, the accident reconstructionist, the attorney that will handle the claim on the scene of the accident to provide Deep South the information and data to make the right decisions for the families, for the client and for the insurance company.

Deep South’s innovative approach to catastrophic claims changes the paradigm about how such claims are settled. Traditional timelines are collapsed, accurate information is developed and better outcomes result for all of the parties involved. Deep South’s catastrophic claim services offer a clear advantage to Deep South’s independent agent partners and the clients they serve.

"One of my clients had an accident that involved a fatality. Deep South's Catastrophic Claim Analyst arrived on the scene within just hours of the accident after flying in from Dallas. Soon thereafter, the company's accident reconstructionist and local attorney arrived to begin their work. The group worked at a brisk pace to to determine what happened in the accident. I was completely impressed with the the high level of expertise, attention to detail and integrity of the team. Quite honestly, I have never seen such a high level of expertise brought together so quickly to find answers and reach resolution. Most importantly, my client's peace of mind was restored."